I really believe that no-one working in job centres or similar governments departments should have the power to make sole decisions about whether a person should or should not be entitled to benefits--job seekers allowance s etc
Even the rules are open to differences in interpretation. And, personalities play a part, both sides of the desk.If the face fits , it's usually ok. but upset the 'interrogator' and --doom..
I speak from experience-and by overhearing comments lately, by daughter of an acquaintance who is a J.C. supervisor, made to some of her colleagues in a bistro.. How arrogant and unfeeling they all were..Some comments--'He was 5 minutes late so I made him come back the next day- and'I wasn't having her talk to me in that tone' and, ' -'do you think you're the only one in this situation.'.
One of my son's girl friends,(never worked before and had recently got a degree in English so was 'qualified)). worked temporarily some years ago in a local job centre . It was no different then. Treated clients like dirt.Power goes to heads
That poor soldier probably got some one like that, no compassion or humanity.

IDS, I call him (IBS) Irritable Bowel Sydrome. Has a lot to answer for. He is supposed to be Catholic , but in truth there isn't an ounce of compassion in his fat, arrogant, bloated, stinking body.

RIP that poor soldier and others who have suffered the same fate under this evil regime.

That's the thanks soldiers get for fighting, this govermnent uses them for fodder to fight their dirty, corrupt wars from tax payers money.

What happened to that soldier is a scandal, but there are plenty of other cases. It is wrong that the authorities look to sanction people for the slightest reasons purely to save money. - For that particular act of cruelty I blame IDS.

An inquiry into how the benefit sanctions regime is administered is to be mounted by the Department for Work and Pensions select committee.

The Commons all-party committee has already looked at the issue during other inquiries, and the DWP has held internal and external reviews specifically into how the sanctions regime is communicated on the Work Programme.

The new select committee inquiry, likely to be completed before the general election, follows the death of an ex-soldier after his jobseeker’s allowance was stopped.‪


http://www.welfareweekly.com/benefit-sanctions-regime-unemployed-investigated-mps/