I went into Focus DIY, Nuneaton today to see about ordering a new kitchen. Too often you find staff in stores who have little product knowledge or are not overly interested. I spoke to a chap in the kitchens department. Gold stars and 12 points out of 10. He was FOCUSed!! Great product knowledge, helpful, friendly and definitely not trying to give you a 30 second time slot before moving you on. The end result of the visit will be my return in the next day or so to place my order for the kitchen and other items.
Well done FOCUS and thank you.
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